Política de Privacidade

1. O Escopo

1.1 Esta política descreve os tipos de Dados Pessoais que a Empresa coleta de pessoas físicas, bem como a forma como esses dados são processados, compartilhados com terceiros e protegidos.

1.2 This Policy covers information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or through a combination of additional information we hold or have access to.

For the purposes of this Policy, "processing" refers to any activity involving the use or collection of Personal Data, including its management, organization, and storage.

1.4 Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it as promptly as possible.

2. Quais Dados Pessoais Temos sobre Você

When you access our services, channels, or website, we collect Personal Data. In some cases, we may ask you to provide it directly.

In other cases, we collect your personal data by analyzing how our Services are used, through our support channels, or by receiving your information from third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

Providing personal data is not mandatory. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing carried out to protect legitimate interests.

5.4 Below is a list of reasons and legal bases we may rely on to process the information you provide to us:

6. Transferência de Dados Pessoais a Terceiros

6.1 A Empresa também pode compartilhar Dados Pessoais com terceiros prestadores de serviços, incluindo provedores de hospedagem, armazenamento de dados de endereço IP e análise da experiência do usuário.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. Your Personal Data shared in this way is subject to the respective privacy policies of those platforms. Please note that your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners to support the enhancement and improvement of the products and services it provides to customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, with creditors of the Company or any other group entity, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any group entity, or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other business within the group.

7. Cookies e Serviços de Terceiros

We may use third-party services — such as advertising providers and data analytics companies — on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies são pequenos arquivos de texto armazenados no seu dispositivo quando você visita o site. Eles são usados para coletar informações sobre suas preferências e hábitos de navegação, melhorando a experiência do usuário, registrando suas preferências e personalizando produtos e serviços de acordo com seus interesses. Os cookies também são utilizados para fins estatísticos e analíticos.

Some cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device after the browser is closed. Persistent cookies help the site recognize you as a returning user and allow you to access the site again seamlessly.

Please note that certain features or functions of the Site may not work as expected if this occurs.

Online Tracking Notice: this service does not currently support "do not track" signals.

8. Retenção de Dados Pessoais

A Empresa reterá seus Dados Pessoais pelo tempo necessário para cumprir as finalidades descritas nesta Política, ou por períodos mais longos conforme permitido por leis, regulamentos ou ordens aplicáveis.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for an additional 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transferências Internacionais

9.1 Seus dados pessoais podem ser transferidos para outros países, inclusive a terceiros países ou organizações internacionais. A Empresa adota todas as medidas necessárias para proteger os dados pessoais que você fornece e garantir que os usuários desses dados possam exercer seus direitos e acessar recursos legais eficazes.

9.3 A Empresa pode fornecer informações sobre as medidas de segurança adotadas para proteger seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Para mais detalhes, envie um e-mail para: support@vastobonivanca.com

10. Segurança dos Dados Pessoais

10.1 Adotamos medidas organizacionais e técnicas adequadas para proteger os Dados Pessoais, incluindo proteção contra destruição, perda ou alteração acidental ou ilegal.

10.2 Não podemos garantir que a segurança dos seus Dados Pessoais será mantida sem falhas, nem podemos ser responsabilizados por danos intangíveis, incidentais ou consequenciais decorrentes do uso ou da divulgação de Dados Pessoais. Isso inclui, sem limitação, Dados Pessoais divulgados em razão de erros de transmissão, acesso não autorizado por terceiros ou qualquer outra causa fora do nosso controle.

In certain circumstances, we may be legally required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any Personal Data you transmit to Us online.

11. Hyperlinks para Sites de Terceiros

Our website may contain links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such websites or applications.

Before accessing any third-party website or application, we recommend reading its privacy policy. Exercise caution when sharing any Personal Data with third parties.

12. Alterações nesta Política

This Policy may be updated at any time. When changes are made, the revised Policy will be published on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless stated otherwise, any changes take effect upon publication of the revised Policy.

13. Seus Direitos

You have the right to request verification of the accuracy of the Personal Data we hold about you, to correct any errors, and to delete any Personal Data that is not necessary for our purposes. You may also restrict the scope of how your personal data is processed.

If you are an EEE resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send a request to the email address below.

13.3 Access Rights You have the right to verify the accuracy of your Personal Data that the Company processes and to access it upon request. The Company will provide one electronic copy of your Personal Data currently being processed. A reasonable fee may apply for any additional copies. If you request the data in electronic format, it will be provided accordingly. The right to access Personal Data must not infringe on the rights and freedoms of third parties. Where fulfilling a request would adversely affect the rights or freedoms of another person, the Company may decline or limit its response.

13.4 Right of Rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that any incomplete Personal Data relating to you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, at any time and on grounds relating to your specific situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal rights.

13.6 Restrições de processamento Caso você tenha dúvidas sobre a exatidão dos seus Dados Pessoais, você pode solicitar à Empresa que restrinja o processamento desses dados. Uma vez solicitada a restrição, os Dados Pessoais só poderão ser mantidos com o seu consentimento, para a criação, o exercício ou a defesa de direitos legais, para a proteção dos direitos de outra pessoa física, ou por motivo de interesse público significativo no âmbito da União Europeia ou de um Estado-Membro.

13.7 Right to Data Portability Where processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not interfere with the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of Personal Data relating to you that is based on legitimate interests pursued by the Company or by third parties. This includes profiling based solely on those legitimate interests. Where we can establish compelling legitimate grounds for processing Personal Data that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defense of legal claims, processing may continue. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data relating to you.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with a supervisory authority. Within the European Union, supervisory authorities are established by member states to protect individuals' fundamental rights in relation to the processing of Personal Data. European Union and member state laws may limit your rights regarding your Personal Data, as described in this section 13.

We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests received. You will be notified of any extension, along with the reasons for it, within one month of your original request.

Subject to section 13 of the applicable law, information provided in response to a request made under section 13 rights will be supplied free of charge. Where a request is unfounded or excessive — particularly if repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.

If we're unable to verify the identity of the person submitting a request, we may ask them to provide reasonable proof of identity.